Pool Covers Warranty

This page outlines Swimline’s pool cover warranty programs, including coverage terms, prorated timelines, documentation requirements, and how to submit a warranty claim. Warranty coverage varies by cover type and program, so reviewing the information below will help ensure your claim is submitted accurately and efficiently.

How Swimline pool cover warranties work

Swimline pool covers are warranted to be free from defects in workmanship for the duration of the applicable warranty program. Coverage is provided on a prorated basis, meaning replacement cost responsibility may increase over time based on the number of seasons used.

Warranty coverage generally applies to:

• Manufacturing or workmanship defects
  

• Eligible issues identified during normal, intended use

Coverage may be voided by:

• Improper handling or installation

• Tears or punctures caused during inspection, installation, or storage

• Damage caused by weather events, debris, or external forces

• Failure to follow product care or installation instructions

Proof of purchase is required for all warranty claims.

What to prepare before submitting a claim

To avoid delays, please have the following information ready before submitting a pool cover warranty claim:

• Proof of purchase (receipt or invoice)

• Clear photos showing the product issue

• Product name, type, or warranty program

• Date of purchase

• Retailer or seller information

Incomplete submissions may result in processing delays.

Submitting a pool cover warranty claim

To initiate a warranty claim for your Swimline pool cover:

1. Select Cover Warranty as your product category

2. Review warranty coverage and prorated terms

3. Gather required documentation and photos

4. Submit your claim through the warranty form

Important information for retail purchases

Swimline does not sell pool covers directly to consumers.
If your cover was purchased through a local or online retailer, that retailer is your primary point of contact for returns, exchanges, and purchase-related assistance.

Swimline cannot process returns or exchanges for products purchased through retailers or third-party marketplaces.

Warranty by cover type

Swimline pool covers & leaf nets are backed by 4-year, 8-year, 10-year, or 15-year prorated warranty programs. Specific coverage varies by model - please refer to the warranty card included with your product for full details.

• Leaf Net – 4-year prorated warranty

• Super Guard – 8-year prorated warranty

• Supreme Guard – 10-year prorated warranty

• Silver King & Ripstopper – 15-year prorated warranty

Replacement values follow the prorated schedule associated with each program.

Information for dealers and distributors

Dealers and distributors with direct Swimline accounts should submit warranty-related inquiries through their assigned Swimline sales representative. This warranty submission form is intended for consumer use only.