| RETURN POLICIES |
| USA SHIPPING |
| CONTACT US |
INFLATABLES, TOYS & GAMES: Inflatables, toys & games are eligible for replacement under warranty within 1-year of original date of purchase. Please email email@example.com with your receipt of purchase & any photos of the issue with email subject titled "Inflatables, Toys & Games Warranty" OR submit a claim through our general warranty form.
POOL LINERS & COVERS
1) Please locate & fill out the correct pool cover or pool liner warranty form below.
POOL COVER WARRANTY POLICIES & FORMS:
4-Year Leaf Net Policy
In the United States, we offer a flat $9.95 shipping & handling fee across our entire website.
When will I receive my order? All orders are shipped Standard UPS Ground with average ship times of 5-7 business days. PLEASE NOTE: Due to the COVID-19 Pandemic, please allow 2-3 business days for your order to process and ship.
For all international orders, we use FedEx International Economy Shipping. Shipping rates are calculated automatically once a shipping address is inputted upon checkout.
How do you handle duty and tax? For all international orders, all local, state and national tax responsibilities lie on the consumer. Our packages are shipped “Duties and Taxes Unpaid” (DTU) and we do not collect the VAT, duties, or any other taxes. We cannot tell you beforehand what charges will be specific to you, as they vary widely across locations.
How do I know if you ship to my country? Within the checkout process, you will be able to select your country via drop-down menu. If you do not see your country in the provided list, we unfortunately do not ship to that country at this time.
FREQUENTLY ASKED QUESTIONS
If you prefer direct email, float us over an email at:
FOR WARRANTY INQUIRES firstname.lastname@example.org
Have Questions or Can't Find What You Are Looking For?
Fill out & submit the form below. Once submitted, keep a lookout in your inbox for our team to reach out to you!